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Terms & Conditions

Terms and Conditions

Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern access to and use of the website located at valhalladefensegroup.com (the “Website”) and all firearms training, instruction, and related services provided by Valhalla Defense Group (“Valhalla Defense Group,” “Company,” “we,” “us,” or “our”).

By accessing the Website, booking training, making payment, or participating in any services, you agree to be legally bound by these Terms.

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1. Eligibility and Legal Compliance

Services are available only to individuals who:

  • Are eighteen (18) years of age or older

  • Are legally permitted under federal, Florida, and applicable local law to possess and use firearms

  • Meet all course-specific eligibility and safety requirements

Valhalla Defense Group reserves the right to deny service to any individual who does not meet eligibility requirements.

2. Services Offered

Valhalla Defense Group provides firearms training and related instruction, including but not limited to:

  • Public training courses

  • Private or customized instruction

  • Law enforcement, military, and government training

All services are subject to instructor availability, safety considerations, and operational requirements.

3. Booking, Payments, and Refunds

All bookings and payments are subject to:

  • These Terms and Conditions

  • The Refund Policy

  • The Firearms Training Waiver & Release of Liability

Payment is due in full at the time of booking unless otherwise agreed in writing. Refunds and credits are governed exclusively by the Refund Policy.

4. Assumption of Risk and Waiver Requirement

Participation in firearms training involves inherent risks, including serious injury or death.

All participants are required to review and execute the Company’s Firearms Training Waiver & Release of Liability prior to participation. Failure to do so will result in denial of participation without refund.

5. Safety, Conduct, and Removal

Participants must comply with:

  • All instructor directions

  • All range rules and safety protocols

  • All applicable laws and regulations

Valhalla Defense Group reserves the right to remove any participant for unsafe conduct, impairment, rule violations, or disruptive behavior. Removal for safety reasons will result in forfeiture of all fees paid.

6. Law Enforcement and Military Training

Training provided to law enforcement, military, or government entities may be governed by separate written agreements, purchase orders, or agency terms. In the event of a conflict, such written agreements shall control.

7. Intellectual Property

All Website content, logos, trademarks, course materials, videos, and training materials are the exclusive property of Valhalla Defense Group and are protected by applicable intellectual property laws.

No content may be copied, distributed, or reproduced without prior written consent.

8. Website Use Restrictions

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Interfere with Website functionality or security

  • Misrepresent identity or eligibility

Valhalla Defense Group may suspend or terminate Website access for violations.

9. Third-Party Services

The Website may integrate or link to third-party services (e.g., payment processors, scheduling platforms). Valhalla Defense Group is not responsible for the content, availability, or practices of third parties.

10. Disclaimer of Warranties

The Website and services are provided “as is” and “as available.” To the fullest extent permitted by Florida law, Valhalla Defense Group disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, Valhalla Defense Group shall not be liable for any indirect, incidental, consequential, or special damages arising from Website use or participation in training.

Total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Valhalla Defense Group, its owners, instructors, employees, and agents from any claims, damages, or liabilities arising from:

  • Your participation in training

  • Your violation of these Terms

  • Your violation of applicable law

13. Privacy and Accessibility

Use of the Website is also governed by the Company’s:

  • Privacy Policy

  • Accessibility Statement

These policies are incorporated by reference.

14. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

Venue for any dispute shall lie exclusively in a court of competent jurisdiction located within the State of Florida.

15. Modifications to Terms

Valhalla Defense Group reserves the right to modify these Terms at any time. Changes become effective upon posting to the Website. Continued use constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

Questions regarding these Terms and Conditions should be directed to:

Valhalla Defense Group
Email: cjones@valhalladefensegroup.com
Phone: (407) 257-1613

ARBITRATION AND DISPUTE RESOLUTION

18. Binding Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY.
It affects your legal rights, including your right to file a lawsuit in court or to have a jury trial.

Any dispute, claim, or controversy arising out of or relating to:

  • These Terms and Conditions

  • The Website

  • Any booking, payment, refund, or cancellation

  • Participation in firearms training or related services

shall be resolved exclusively through final and binding arbitration, rather than in court, except as expressly stated below.

18.1 Arbitration Procedure

Arbitration shall be conducted:

  • By a single neutral arbitrator

  • Administered by the American Arbitration Association (AAA)

  • In accordance with the AAA Consumer Arbitration Rules, as modified by this Agreement

The arbitration shall take place in the State of Florida, unless the parties mutually agree otherwise.

18.2 Authority of Arbitrator

The arbitrator shall have exclusive authority to:

  • Resolve any dispute regarding the interpretation, applicability, or enforceability of this arbitration provision

  • Award any relief that would otherwise be available in a court of law

The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.3 Class Action Waiver

All claims must be brought on an individual basis.
You agree that you will not bring or participate in any class action, collective action, or representative proceeding against Valhalla Defense Group.

The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

18.4 Exceptions

Either party may bring a claim in a court of competent jurisdiction solely for:

  • Temporary or injunctive relief related to intellectual property rights

  • Enforcement of safety rules, access restrictions, or payment obligations

All other disputes shall be subject to arbitration.

18.5 Costs

Each party shall bear its own attorneys’ fees unless otherwise awarded by the arbitrator. Arbitration fees shall be allocated in accordance with the applicable AAA rules and Florida law.

18.6 Opt-Out Right (Consumer-Safe)

You may opt out of this arbitration provision by submitting written notice within thirty (30) days of first accepting these Terms.

Opt-out notices must be sent to:

Valhalla Defense Group
Email: cjones@valhalladefensegroup.com
Subject Line: Arbitration Opt-Out

Opting out of arbitration does not affect any other provision of these Terms.

18.7 Severability

If any portion of this arbitration provision is found unenforceable, the remaining portions shall remain in full force and effect.

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